Our offices are now closed. If you have a life-threatening emergency or urgent clinical need, please hang up and dial 911 or go to your nearest emergency department. For non-urgent issues, please click here for our After-Hours Frequently Asked Questions. If you need to request a prescription refill, please contact your pharmacy directly. You may also call us at 704-372-7900 to leave a general voice message or reach our after-hours answering service.
Our New NextGen Patient Portal is live. Please refer to the email. -------------- Kindly remember masks are still required.
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Pollen and Mold Levels

The Carolina Asthma & Allergy Center Pollen and Mold Counter will return February 15, 2022.

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Coronavirus Update for Patients: What We’re Doing — And What You Should Do

Posted on: March 09, 2020

image001 Coronavirus Update for Patients: What We're Doing — And What You Should DoThe health and wellness of Carolina Asthma & Allergy Center patients and staff is always our highest priority. Authorities at the Centers for Disease Control and Prevention (CDC) report that the general population is at low risk for serious complications from Coronavirus exposure. Many of our patients are at a higher risk for complications from Coronavirus, and we are providing the following updates.

IMPORTANT:  If you have a fever:

  • Remember, that a fever at this time is defined as a temperature of 100.4 or greater.
  • Use an accurate thermometer if you feel feverish or sick and write your temperature down.
  • RESCHEDULE any appointment and do not come in for allergy shots or other shots if you have had a FEVER WITHIN FIVE DAYS.
  • If you have an ACTIVE FEVER, contact our office by phone. DO NOT COME INTO OUR OFFICE FOR ANY REASON BEFORE SPEAKING WITH A PHONE TRIAGE STAFF MEMBER.

What we are doing in all of our offices:

  • Daily screening of staff.
  • Frequent sanitation of common areas with approved disinfectants.
  • Daily review and updates (if necessary) of current standard of care protocols.
  • Continued updates and communication with you.
  • We kindly request that patients bring no more than one person inside our waiting room to your shot appointment. We do understand that parents may need to bring children. We are taking temperatures of everyone entering our offices — including children and our staff — to ensure we all remain as safe as possible.

How to best protect yourself:

  • Take your prescribed medications daily. Do not miss a dose. This is a time for strict compliance.
  • Frequently wash your hands with soap and water for 30 seconds.
  • Cover your nose and mouth with your elbow fold when you cough or sneeze.
  • Do not shake hands.
  • If you are over the age of 50, avoid elective large gatherings such as sporting events, concerts, and movies.

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